Penn National Gaming Surveillance Operator in Bossier City, Louisiana
Don’t just work. Work Happy.
A career in gaming? At Boomtown Casino Hotel Bossier City, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Adheres to all departmental and property policies and procedures regarding guest service standards.
Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.
Observes and reports any and all gaming violations and/or thefts of company property.
Operates monitor room equipment, including basic computer functions; monitors slot equipment of SIS System to provide security for company assets and funds.
Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.
Participates in court actions relating to gaming violations.
Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
Maintains paper and video logs according to departmental and company procedures; writes reports as necessary.
Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures.
Reports and offers solutions for any area of vulnerability to loss from internal or external sources.
Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary.
Performs all other related and compatible duties as assigned.
Maintains strict confidentiality in all company matters.
To be successful in this position it will require the following skill set
High School Diploma or equivalent required.
Background in video or electronics strongly preferred; prior casino and support service experience a plus.
Must have excellent written and verbal communication skills; must be fluent and literate in English.
Thorough knowledge of casino games and operations preferred.
Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred.
Ability to maintain a high level of confidentiality and professionalism.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
Highly organized and detail oriented.
Vision correctable to 20/20 with normal color acuity.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-67860
Casino Property Boomtown Bossier City
Position Type Regular Full-Time