Penn National Gaming Jobs

Job Information

Penn National Gaming Security Officer in Black Hawk, Colorado

Overview

Don’t just work. Work Happy.

A career in gaming? At Ameristar Black Hawk, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Adheres to all departmental and company policies and procedures regarding guest service standards.

  • Provides a safe, secure, and comfortable environment for all guests and team members.

  • Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.

  • Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).

  • Responds to all disturbances and alarms to ensure a safe environment for team members and guests.

  • Operates security dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.

  • Provides a superior guest experience through consistent, positive interactions.

  • Assists leadership and prepares detailed reports on security-related incidents that occur on company property.

  • Performs all other related and compatible duties as assigned.

  • Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

  • High School Diploma or equivalent required.

  • Previous experience in a guest service-related field required.

  • Ability to obtain and maintain a valid Driver’s License and operate company vehicles as needed.

  • Must have excellent written and verbal communication skills; must be fluent and literate in English.

  • Must have strong computer skills and be fully competent in Microsoft Office applications.

  • Ability to maintain a high level of confidentiality and professionalism.

  • Must have excellent customer service and interpersonal skills.

  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

  • Must have the ability to remain calm in emergency or stressful situations.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-63904

Casino Property AMERISTAR BLACK HAWK

Position Type Regular Full-Time

Category Security

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