Penn National Gaming Facilities Assistant Shift Manager in Black Hawk, Colorado
Don’t just work. Work Happy.
A career in gaming? At Ameristar Black Hawk, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.
Assists in inspection of projects after completion for satisfactory results.
Assists with ensuring OSHA standards are followed during designated shift.
Assists with managing grounds crew and maintenance of property grounds as required.
Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager.
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
Maintains strict confidentiality in all departmental and company matters.
To be successful in this position it will require the following skill set
Associate degree (A.A. in related field; one to two years of related experience and/or training; or equivalent combination of education and experience. Prior supervisory experience preferred.
Must have a working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
Must have strong written and verbal communication skills; must be fluent and literate in English.
Ability to maintain a high level of confidentiality and professionalism.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment).
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read and interpret plans and specifications.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Location US-CO-Black Hawk
Posted Date 1 month ago (1/21/2020 3:17 PM)
Job ID 2020-71904
Casino Property AMERISTAR BLACK HAWK
Position Type Regular Full-Time