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Penn National Gaming Promotions & Events Coordinator in Bay St Louis, Mississippi


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Gulf Coast we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Promotions & Events Coordinator. An individual could be successful if they possess the following.

Your daily responsibilities include

  • Plans, implements and executes all assigned casino promotions and player development events

  • Develops promotion and event proposals within defined budgetary and strategic parameters.

  • Upon approval, creates rules and regulations for promotions and events for submission to the Mississippi Gaming Commission.

  • Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.

  • Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.

  • Works promotions and events (nights and weekends as necessary).

  • Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.

  • Responsible for interdepartmental communication of designated promotions and events.

  • Researches competitive promotion and event programming, and presents information to Management.

  • Resolves guest complaints and disputes, exercising discretion and judgment.

  • Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.

  • Any and all duties as assigned by the Promotions & Events Manager or other members of management.

To be successful in this position it will require the following skill set

  • Must be 21 years of age or older. Must be able to work a flexible schedule.

  • Bachelor’s degree preferred. High school diploma or general education degree (GED) required. Casino and guest services experience preferred.

  • Ability to read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence, including business letter writing. Ability to speak effectively before groups of customers or fellow cast members.

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint). Knowledge of player tracking software preferred.

  • Must be able to obtain a Gaming Permit.

  • Strong organizational, written and verbal communication skills a must.

  • While performing the duties of this job, the cast member is regularly required to sit, talk or hear. The cast member is frequently required to use hands to finger, handle, or feel; reach with hands and arms, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-66119

Casino Property Hollywood Casino Gulf Coast

Position Type Regular Part-Time

Category Marketing