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Penn National Gaming Casino Operations LEAP Associate in Bay St Louis, Mississippi


D on’t just work. Work Happy.

A career in gaming? At Hollywood Casino Gulf Coastwe think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become a Casino Operations LEAP (Leadership Excellence at Penn National Gaming Program). An individual could be successful if they possess the following.

Your daily responsibilities include

T he Leadership Excellence at Penn National Gaming program is designed for college graduates who are interested in building a long term career in the gaming industry and delivering the world class experience our customers expect from us. We value the addition of new energy, talent and expertise into our organization. This 18 month program has been developed to mold Penn’s leaders of tomorrow and continue our company’s success well into the future. Our program will provide hands-on-training, mentoring and real world experience which will provide you the necessary tools to be successful at Penn.

  • Participates in entire 18 month program at respective property.

  • Spends 6 months of the program working in CORE rotations, which include, but not limited to, Human Resources, Finance, Operations, and Compliance at respective property.

  • Spends 12 months of the program in (insert career path department here) and performs job duties relevant to the specific department’s role assignment.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

  • Performs job duties relevant to rotations which include, but are not limited to, front of house and back of house functions, to include hotel, gourmet, and casual dining outlets as applicable.

  • Adheres to rotation schedule as assigned by mentor/property.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set

  • Bachelor’s degree (B.A./B,S,) from four-year college or university in related field.

  • Must be willing to relocate.

  • Must be a US Citizen or Permanent Resident.

  • Must be able to obtain and hold a gaming license in respective jurisdiction.

  • Must be proficient in Microsoft applications (Excel, Word, PowerPoint, Publisher, Outlook).

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, ability to write reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

  • Must have excellent organizational and communication skills (oral and written).

Something to leave you with

If you’re truly committed to joining a world class gaming company, Penn National Gaming is the place where you want to be! We empower our team members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an “A” list career portfolio. You will soon understand why “It’s Good To Be PENN!”

Now that you have read about who we are, here is your opportunity to see what we're about!

Penn National Gaming, Inc. is an Equal Opportunity Employer.

Job ID 2017-45858

Casino Property Hollywood Casino Gulf Coast

Position Type Regular Full-Time

Category Casino Operations