Penn National Gaming Marquee Host - Full Time in Bangor, Maine
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Bangor think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Your daily responsibilities include
Positively respond to all customer concerns and issues to promote a return visit.
Effectively respond to Director’s requests in all areas of customer interaction and customer concerns.
Cultivate sales leads via tools provided by management to attract, retain and develop premium customers.
Manage player accounts & comps based on recorded play, earned points, comp availability and customer profitability.
Assist customers with reservations and acquisition of amenities and work closely with casino operations to ensure high limit players are recognized and acknowledged.
Create fun and excitement for our guests by planning, implementing and participating in on & off site special events.
Must be willing to manage and resolve difficult situations that involve highly proprietary information.
Know the names and gaming activity of the top players in the casino daily, share this w/coworkers & management.
Must work well with employees/management throughout property for maximum efficiency in completing tasks and resolving issues.
Be knowledgeable of property, product, promotions/events and maintain a high level of visibility on the casino floor.
Administrative, Promotional and other duties as assigned by management. Submit required reports/post-event analysis as scheduled
Perform all other related and compatible duties as assigned. Employees may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.
Other duties may be assigned.
To be successful in this position it will require the following skill set
To be Successful inthis position it will require the following skill set:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience. Must be proficient with Microsoft Windows, Excel and Word
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Must have a clean and valid driver’s license.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and use of hands and fingers, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-58223
Casino Property Hollywood Casino Bangor