Penn National Gaming Slot Service Reps - Full Time in Aurora, Illinois

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines

  • Responsible for the monitoring of electronic gaming device activity in an assigned area

  • Exchange currency for guests

  • Perform routine machine repairs and service, including jackpot and ticket fill process

  • Educate and enroll electronic gaming device guests in the Slot Marketing Program

  • Take beverage orders in assigned area for the server and/or utilizing service station for non-alcoholic beverages when necessary

  • Attend departmental and company meetings as required

To be successful in this position it will require the following skill set

  • High School degree or equivalent experience related to the nature of the position

  • Ability to read, comprehend and interpret written and/or oral instructions

  • Ability to communicate with internal and/or external guests

  • Ability to perform basic mathematical operations such as: addition, subtraction, multiplication, and division

  • Ability to calculate figures and amounts such as discounts, interest, commissions, and apply to practical situations using fractions, percentages, measurements, proportions, and problem solving

  • Ability to read, write, comprehend and speak English

  • Ability to understand and perform duties in accordance with:

  • Hollywood Casino Aurora Core Values

  • Departmental, property and company policies and standards

  • Illinois Gaming Board requirements

  • Sarbanes-Oxley

  • Internal Controls

  • Ability to stand for extended periods of time

  • Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 20 lbs

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52836

Casino Property Hollywood Casino Aurora

Position Type Regular Full-Time

Category Casino Operations