Penn National Gaming Security Agent - Full Time in Aurora, Illinois
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines
Safeguard assets, guests and Cast Members
Escort gaming chips, tokens, cash, and other assets to the appropriate personnel
Monitoring guest for signs of intoxication, intervening as needed according to established practices
Supervise the end of gaming day drop
Oversee the counting of tokes
Prepare security reports in a timely manner and ensure accurateness and completeness
Demonstrate and follow emergency procedures
Assist the maintenance department in an emergency condition
Ensure no patron under the age of 21 boards casino
Maintain First Aid/AED certification
Respond to medical emergencies and complete Illness/Injury reports
Attend departmental and company meetings as required
To be successful in this position it will require the following skill set
Must be 21 years of age
High School degree or equivalent experience related to nature of position
Ability to maintain HCA identified responsible alcohol service certification
Ability to read, comprehend and interpret written and/or oral instructions
Ability to communicate with internal and/or external guests
Ability to perform basic mathematical operations such as: addition, subtraction, multiplication, and division
Ability to calculate figures and amounts such as discounts, interest, commissions, and apply to practical situations using fractions, percentages, and problem solving
Ability to read, write, comprehend and speak English
Ability to understand and perform duties in accordance with:
Hollywood Casino Aurora Core Values
Departmental, property and company policies and standards
Illinois Gaming Board requirements
Ability to stand for extended periods of time
Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs
Must have a valid Illinois Driver's License
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-55118
Casino Property Hollywood Casino Aurora
Position Type Regular Full-Time