Penn National Gaming Fairbanks Server in Aurora, Illinois


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines

  • Attends TIPS Certification Class

  • Communicatin accurate detail of all menu items and preparation methods

  • Answering questions and making suggestions to guests regarding food and wine service

  • Garnishing and decorating plates in preperation for service

  • Observing and responding to any additional guests needs

  • Operating P.O.S. system to standard

  • Attending departmental and company meetings as required

To be successful in this position it will require the following skill set

  • Must be 21 years of age

  • High school completion or equivalent experience

  • Ability to maintain HCA identified responsible alcohol service certification

  • Strong wine knowledge preferred

  • Ability to read, write, comprehend and speak English

  • Ability to perform basic mathematical operations, including: addition, subtraction, multiplication and division

  • Ability to calculate figures and amounts, including discounts, interest, and commission; able to apply to practical situations using fractions, percentages, and problem solving

  • Ability to understand and perform duties in accordance with:

  • Hollywood Casino Aurora Core Values

  • Departmental, property and company policies and standards

  • Illinois Gaming Board requirements

  • Sarbanes-Oxley

  • Internal Controls

  • Ability to stand for extended periods of time

  • Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52854

Casino Property Hollywood Casino Aurora

Position Type Regular Part-Time

Category Food and Beverage