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Penn National Gaming DEALER SCHOOL in Alton, Illinois


Don’t just work. Work Happy.

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Attends Dealer School for the duration of the school while having satisfactory attendance according to Argosy Alton’s local Attendance policy.

  • Provides accurate and efficient dealing at assigned table game.

  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.

  • Provides prompt, courteous and accurate dealing at assigned table(s).

  • Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.

  • Performs accurate chip and cash transactions according to established policies.

  • Receives wagers from customers and pays the appropriate game outcomes.

  • Maintains game security and protects company assets at all times.

  • Assists guests and/or trainers in understanding the rules and ensures adherence to established policies and procedures.

  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

  • Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • Maintains strict confidentiality in all departmental and company matters.

*Please note this is not a toked position, as this position would only be working in a training facility. Participation and selection for Dealing School does not guarantee future offers of employment*

To be successful in this position it will require the following skill set

  • High School Diploma or G.E.D; or six months experience in a customer service field; or equivalent combination of education and experience.

  • Must be able to attend class for approximately 4 weeks. School will start September 12th.

  • Must have ability to commit to 8 hours a day (10 am - 6 pm) 3 days a week (Wednesday, Thursday and Friday) for approximately 4 weeks.

  • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.

  • Must be able to successfully complete a basic math test. Must possess excellent interpersonal skills.

  • Must possess excellent interpersonal skills.

  • Ability to respond calmly in fast-paced environment.

  • Must possess good manual dexterity for quick and accurate handling of chips, cards and money.

  • Ability to respond calmly in fast-paced environment.

  • Must possess good manual dexterity for quick and accurate handling of chips, cards and money.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-56274

Casino Property Argosy Casino Alton

Position Type Regular Part-Time