Penn National Gaming Server - Scene Sportsbar in Toledo, Ohio

More information about this opportunity

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

Your daily responsibilities include

  • Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner

  • Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables

  • Removing dirty dishes, glassware, flatware, and other items from tables and countertops, transports to dish area

  • Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion

  • Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed

  • Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station

  • Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction

  • Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators

  • Promoting daily specials within the restaurant as well as promotions throughout the casino

  • Adhering to regulatory, safety, departmental and company policies

  • Supporting safety and accident prevention programs (non slip footwear, proper lifting)

  • Presenting oneself as a credit to Company and encourages others to do the same

  • Performing all other related and compatible duties as assigned

To be successful in this position it will require the following skill set

  • High school diploma or equivalent

  • TIPS Certification preferred

  • Must possess excellent interpersonal skills

  • Good oral and written communication skills, must be fluent and literate in English

  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment

  • Able to stand and walk for entire shift

  • Must be able to lift trays of food above shoulder level for a distance of up to fifty yards

  • Must be able to listen and respond to visual and aural cues

  • Must be able to tolerate areas containing high noise levels and bright lights

  • Successful or better performance against Performance Appraisal Standards

  • Teamwork – ability to work collaboratively within the outlet for effective day to day operations

  • Compliance with all regulatory, governmental, and safety requirements

  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

  • Knowledge of and compliance with department, property and company policies and procedures

  • Maintain health department standards and regulations – inspection scores should be at or above standards. Cleanliness of restaurant

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2017-43847

Casino Property Hollywood Casino at Toledo

Location US-OH-Toledo

Posted Date 9/26/2017

Position Type Regular Part-Time

Category Food and Beverage