Penn National Gaming Player Services Representative in Las Vegas, Nevada

More information about this opportunity


Don’t just work. Work Happy.

A career in gaming? At Tropicana Hotel and Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

Your daily responsibilities include

The Player Services Representative is an integral part of the development and promotion of the exciting changes at Tropicana Las Vegas.

Responsibilities include:

  • Provides the highest level of customer service.

  • Actively communicates, explains, and promotes the Marquee Rewards program, which is the casino’s Players Club program, to all guests.

  • Assists guests with accounts, point redemption and other questions to ensure a favorable gaming experience.

  • Recommends company shows, restaurants, and attractions to guests and stays current on company news and events to answer guests’ questions.

  • Assisting Special Events department with slot or table games promotions and giveaways.

To be successful in this position it will require the following skill set

Successful candidates will possess the following qualifications:

  • Excellent customer service skills, previous customer service experience required.

  • Excellent oral and written communication skills and telephone etiquette.

  • Highly motivated and energetic personality.

  • Computer literate, typing and data entry abilities.

  • Willingness to work flexible hours and days.

  • Must be 21 years of age or older.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2017-44525

Casino Property Tropicana

Location US-NV-Las Vegas

Posted Date 10/11/2017

Position Type Regular Full-Time

Category Casino Operations