Penn National Gaming DIRECTOR OF PLANNING & ANALYSIS in Jamul, California

More information about this opportunity:


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Jamul - San Diego we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include:

  • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members.

  • Responsible for directing the overall operations and staff of the Planning & Analysis department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.

  • Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving deadlines.

  • Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.

  • Proactively seeks out margin enhancement opportunities and provides recommendations with relative departments and implements change

  • Identify Market trends develop strategies to address potential concerns

  • Primarily responsible for short and long term financial analysis for the property including labor, and financial data reporting. Exercise discretion and independent judgment within the Manager of Business Planning and Analysis function including:

  • Calculates profitability of marketing programs. Analyze results to identify opportunities for improving efficiency of marketing expenditures. Communicate findings to executive team.

  • Oversees all aspects of preparing the annual budget.

  • Compares actual operating results to budget and prior year. Summarize key findings and communicate to executive management. Make recommendation for improving EBITDA.

  • Develops presentations for budget meetings and operational reviews.

  • Presents and discusses analyses with high level executives from corporate and from the property.

  • Develops, maintains and distributes key operating metrics to evaluate attainment of company’s operating, service and financial objectives.

  • Monitors labor costs and identify opportunities to improve efficiencies.

  • Performs queries of various databases to extract data for use in analysis.

  • Prepares ad-hoc analysis as needed.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.

  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Bachelor’s degree (B.A. / B.S.) from an accredited four-year college or university; MBA preferred.

  • At least five years casino experience is preferred.

  • Must have ability to effectively communicate and make formal presentations to executives.

  • Must have broad knowledge of accounting and financial analysis.

  • Experience with computer report writing software highly desirable.

  • Advanced Excel spreadsheet skills essential.

  • Financial modeling experience essential.

  • Skilled in the use of Microsoft Word, PowerPoint, Excel, Access, COGNOS, SQL, CRM, CDS, ACES and any other systems required to process, analyze and present data is highly preferred

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.

  • Must understand and speak the English language.

  • Must be able to acquire and maintain appropriate gaming license.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.


This position will have supervisory responsibilities.

  • Responsible for staff development and training programs.

  • Responsible for rewards and recognition program to maximize employee engagement.

  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.

  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs

  • Determines work procedures and expedites workflow.

  • Responsible for employee performance (disciplining, coaching, counseling).

Something to leave you with:

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2017-41257

Casino Property Hollywood Casino Jamul

Location US-CA-Jamul

Posted Date 5/18/2017

Position Type Regular Full-Time

Category Accounting/Finance