Penn National Gaming Human Resource Internship in Grantville, Pennsylvania

More information about this opportunity

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Penn National Race Course we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • The Human Resource Interns will gain exposure to a variety of human resource tasks.

  • This position reports to the HR Business Partner.

  • This position is given the opportunity to combine education with gained knowledge and experience to bridge the gap between academics and career in order to assist in reaching profitability, guest satisfaction and workforce strength goals.

  • Work rotation through HR functional areas to gain working knowledge and exposure in conjunction with the internship program requirements.

  • Provide guest satisfaction through acquired course knowledge and internship experience.

  • Conduct all interactions in a pleasant and helpful manner.

  • Support and develop relationships with internal and external customers with daily and weekly assigned projects.

  • Maintain a clean working area at all times, ensure that equipment and work materials are left in appropriate areas.

  • Develop an understanding of Hollywood Casino at Penn National Race Course's various management, technical, communication and decision making skills.

  • Contribute to working environment by applying coursework knowledge, present ideas and information in a concise, well-organized manner, and answer guest questions and provide solutions with a professional demeanor.

  • Perform job duties outside of normal job description, where in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services.

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Actively pursuing an Associate’s Degree or Bachelor’s Degree in a ­­­Human Resources related field; at least 6 month of experience in customer service or equivalent combination of education and experience.

  • Must have the ability to respond to common inquiries or complaints from regulatory agencies and community members.

  • Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals.

  • Must have the ability to present information and respond to questions from groups of managers and employees.

  • Must have the ability to make effective and persuasive speeches and presentations on controversial or complex topics to internal and external audiences.

  • Must have the ability to read, analyze, and interpret business periodicals, technical procedures, and governmental regulations.

  • Must have the ability to write reports, business correspondence, and procedure manuals.

  • Must have the ability to work with mathematical concepts and apply concepts to practical situations.

  • Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.

  • Intermediate computer knowledge; MS Office.

  • Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walking 25% of the time.

  • Sitting 25% of the time.

  • Standing 25% of the time.

  • Bending and lifting 25% of the time.

  • Climbing up heights in excess of 6 feet.

  • Lifting/moving maximum of 50 lbs.

  • Ability to see 20/20, color, and/or peripherally.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2017-44105

Casino Property Hollywood Casino at Penn National Race Course

Location US-PA-Grantville

Posted Date 10/8/2017

Position Type Regular Part-Time

Category Human Resources