Penn National Gaming RETAIL CLERK in Dayton, Ohio

More information about this opportunity


Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Your daily responsibilities include

  • Responsible for fostering a fun environment

  • Responsible for being a gracious host to all guests and co-workers

  • Responsible for promoting a positive influence in the community and participating in company-sponsored events

  • Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet

  • Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal

  • Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets

  • Follow policies and procedures that affect inventory control

  • Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services

  • Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program

To be successful in this position it will require the following skill set

  • Must have an outgoing, energetic and enthusiastic attitude

  • Must enjoy hosting others

  • Must be comfortable initiating conversations and creating a fun environment with our guests

  • Aids customers in locating merchandise.

  • Rings up all sales and complementary items on the cash register.

  • Answers questions from and provides information to customer about merchandise for sale.

  • Must be a minimum of 19 years of age

  • High School diploma or equivalent

  • One year related experience and/or training; or equivalent combination of education and experience

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"

Job ID 2017-44424

Casino Property Hollywood Gaming at Dayton Raceway

Location US-OH-Dayton

Posted Date 10/12/2017

Position Type Regular Full-Time

Category ..