Penn National Gaming FOOD & BEVERAGE ATTENDANT in Dayton, Ohio

More information about this opportunity

Overview

JOB DESCRIPTION

POSITION: Food and Beverage Attendant

Overview:

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Your daily responsibilities include:

  • Responsible for fostering a fun environment

  • Responsible for being a gracious host to all guests and co-workers

  • Responsible for promoting a positive influence in the community and participating in company-sponsored events

  • Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area

  • Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion

  • Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station

  • Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness

  • Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction

  • Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc

  • Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)

  • Adheres to regulatory, safety, departmental and company policies

  • Supports safety and accident prevention programs (non slip footwear, proper lifting)

  • Performs all other related and compatible duties as assigned

To be successful in this position it will require the following skill-set:

  • Must have an outgoing, energetic and enthusiastic attitude

  • Must enjoy hosting others

  • Must be comfortable initiating conversations and creating a fun environment with our guests

  • Must be 21 years of age

  • High school diploma or equivalent

  • Six months experience in food or customer service field with cash handling preferred

  • Read, write legibly, understand and speak English

  • Excellent customer service/communication skills

  • Count money and change correctly

  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed

  • Must meet professional appearance standards as prescribed by company policy.

  • Must be able to respond to visual and oral cues

  • Able to be on feet for entire shift

  • Able to tolerate noise and bright lights

  • Able to work at a fast pace in often crowded/noisy environment

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with:

If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"

Job ID 2017-42267

Casino Property Hollywood Gaming at Dayton Raceway

Location US-OH-Dayton

Posted Date 10/12/2017

Position Type Seasonal

Category ..