Penn National Gaming Assistant F & B Outlet Manager in Biloxi, Mississippi

More information about this opportunity


Don’t just work. Work Happy.

A career in gaming? At Boomtown Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

We are currently seeking a talented individual to become an Assistant Food & Beverage Outlet Manager. An individual could be successful if they possess the following.

Your daily responsibilities include

  • Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests

  • Oversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift

  • Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members

  • Administers the overall activities of the front of house restaurant operations and beverage operations

  • Establishes and administers training programs within the assigned restaurant and lounge

  • Counsels, guides and instructs personnel in the proper performance of their duties

  • Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards

  • Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction

  • Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours

  • Ensures that available facilities are adequate for performance of duties by assigned personnel

  • Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated

  • Monitors appearance of food served and communicates deviations from standard

  • Performs assigned input work in compiling annual budgets

  • Prepares and coordinates the periodical performance reviews of assigned personnel

  • Acts as a role model to other employees and always presents oneself as a credit to the company

  • Any and all duties as assigned by your Manager or a member of management.

To be successful in this position it will require the following skill set

  • Must be 18 years of age or older.

  • Associate's degree (A. A.) or equivalent from two-year college or technical school and two - three years related supervisory or managerial experience and/or training; or equivalent combination of education and experience. Previous supervisory experience in a full service restaurant preferred.

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Basic computer knowledge.

  • Must be able to obtain an ABC License. Must successfully complete C.A.R.E. training certification course.

  • Ability to offer all guests a pleasant and comfortable atmosphere while dining.

  • Must have the ability to balance a cash register and calculate labor costs.

  • While performing the duties of this Job, the team member is regularly required to reach with hands and arms and talk or hear. The team member is frequently required to stand; walk; use hands to finger, handle, or feel and taste or smell. The team member is occasionally required to sit. The team member must occasionally lift and/or move up to 25 pounds. Must be able to stand a full shift.

  • The noise level in the work environment is usually moderate.

Something to leave you with

If you’re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an “A” list career portfolio. You will soon understand why “It’s Good To Be PENN!”

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2017-42384

Casino Property Boomtown Casino Biloxi

Location US-MS-Biloxi

Posted Date 8/22/2017

Position Type Regular Full-Time

Category Food and Beverage